Compensation for Tenants Alterations

Summary

Information about whether you can claim money back on improvements you have made to your Council property and whether you are eligible for compensation when we need to carry out works to the property (planned maintenance).

Can I obtain any compensation for alterations or improvements to my home?

In certain cases you may be able to obtain compensation for improvements that you have made to the property after 1994 but this is only if you received permission for the work in the first instance, and can supply the council with the original receipts.

Compensation can only be applied for at the end of the tenancy. Please ask for an application form when you apply for termination of tenancy or access our downloadable Tenants Alteration Compensation claim form (PDF, 25Kb) and submit to us.  The application form for compensation must be submitted within two weeks of the termination of your tenancy.

The compensation only applies to the following works-:

  • Installation of double-glazing or secondary glazing.
  • Installation of central heating system.
  • Installation of new bathroom fittings.
  • Installation of new kitchen fittings.
  • Loft insulation and cavity wall insulation.
  • Security measures (excluding burglar alarms).

Compensation will be a maximum of £3000 but you cannot claim for any work under £50.

You cannot claim for your own labour in carrying out any alterations.  The compensation allows for the value of any improvements to be reduced with the age of the improvement.

If you need further information on your rights to compensation, please ring the number below and ask for a leaflet "A better deal for tenants – your new Right to Compensation for Improvements’".

Compensation for planned maintenance works

A tenant may be eligible for compensation where the council needs to carry out works to the property.  This can include allowances for decoration, disturbance or temporary relocation.

Insurance claims against the council

A tenant may be able to make an insurance claim against the council for any damage that the council causes to the tenants' possessions, or injury to the tenant or members of their family.  This includes damage caused by contractors working on behalf of the council.


Form ...

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If you would prefer to fill in a paper copy of the form or would like help with the form, please contact the Council Housing team.

Contact us ...

Team:
Council Housing
Telephone:
01473 825757
Minicom/textphone:
01473 825878
Fax:
01473 825770
Address:
Babergh District Council
Corks Lane
Hadleigh
IPSWICH
IP7 6SJ

If you need information in large print, audio cassette, braille, translation (written or verbal) or signed interpretation, let us know when you contact us. About our translation services.

Last updated on: 15 August 2011 | Date of next review: 15 August 2012

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