Customers will no longer be required to fill in a renewal form every 52 weeks and claims will remain in payment until circumstances change.
However, to ensure that we are paying the right amount of benefit to the right person, we are required to carry out regular reviews of our customers. This means that you may be selected for a visit or postal review.
It is very important that you respond to our letters/forms as your benefit payments may be suspended if a response is not received.
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